A tale of action-research in information systems: memories of a Ph.D. student



This paper tells the tale of a Ph.D. student who used action-research to establish an information systems design methodology. It describes how he initiated his project, how he came across action-research, and how he slowly evolved in his search for coherence until he felt he could progress confidently. The paper is mainly intended to offer to readers who are unfamiliar with action-research a context where they can become aware of some of the difficulties of its use how they can be solved, and recognize some criteria that can be met to ensure that the results obtained are scientifically valid. The paper concludes by reflecting on the close relationship between action-research and the epis¬temology of the information systems field, suggesting that this relationship should be the object of further exploration.


Action-research, rigor, relevance, validity, information systems design


IS Research


Communications of the Association for Information Systems (CAIS), Vol. 17, pp. 504-523, Joey F. George, April 2006

Cited by

Year 2010 : 1 citations

 Marshall, P., Willson, P., de Salas, K., & McKay, J. (2010). Action Research in Practice: Issues and Challenges in a Financial Services Case Study. The Qualitative Report, Volume 15, Number 1, January 2010, 76-93.

Year 2007 : 1 citations

 Melo, P. "Grupos Distribuídos, Tomada de Decisão e Posições Individuais: Etapas de um Percurso", Tese de doutoramento, Faculdade de Economia, Universidade de Coimbra, 2007.

Year 2006 : 1 citations

 Marshall, P., de Salas, K. and McKay, J. "Action Research in Practice: Balancing the Dual Imperatives". Proceedings of the Australasian Conference on Information Systems, ACIS 2006, Adelaide, 2006.