Interactions in Organizations: a missing element in information systems planning



Current approaches to information systems planning tend to concentrate on the definition of data/process or object/activity models that almost ignore the multiple interactions taking place between the actors inside and across organizations. To take this increasingly important aspect of information systems into account, we present a method to model interactions in organizations and their environment. We propose an open classification scheme based on the identification of key parameters and also show how it can be used both to guide design options and to lead to the most convenient choice of technologies for implementation.


Information Systems Design


UK Academy for Information Systems (UKAIS), April 2000

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