An entropy-based uncertainty measure of process models



In managing business processes, the process uncertainty and variability are significant factors
causing difficulties in prediction and decision making, which evokes and augments
the importance and need of process measures for systematic analysis. We propose an
entropy-based process measure to quantify the uncertainty of business process models.
The proposed measure enables capturing the dynamic behavior of processes, in contrast
to previous work which focused on providing measures for the static aspect of process


workflow, process models


Information systems, BPM


Information Processing Letters, Vol. 111, pp. 135-141, January 2011

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Year 2015 : 3 citations

 Measuring the Effort Demanded by CSCL Design Processes Supporting a Consistent Artifact Flow, O Bordiés, Y Dimitriadis - Collaboration and Technology, 2015 - Springer

 On the use of hidden information as a measure of complexity in supply chains, PR Dickinson - 2015 -

 Critical regular components of IT strategy: Decision making model and efficiency measurement, Y Zelenkov - Journal of Management Analytics, 2015 - Taylor & Francis